If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ShoPeePie.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to ShoPeePie, accessible from https://shopeepie.com/
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Return Or Refund
At ShoPeePie, we take great pride in the quality and craftsmanship of our products. We meticulously inspect each item before it is shipped to ensure it meets our high standards. Due to our rigorous quality control measures, the chances of product damage are extremely rare.
As a result, we have implemented a policy that strictly does not allow refunds or returns for our products, except in very exceptional circumstances. We believe that by maintaining a no-refund, no-return policy, we can assure our customers that they will receive the highest quality products.
However, if you do happen to receive a damaged or defective item, please contact our customer support team immediately at [email protected]. We will review the situation on a case-by-case basis and work with you to find a suitable solution. It is important to provide us with clear evidence of any damage or defect, such as photographs or detailed descriptions.
We highly recommend that you carefully review your order before completing the purchase. Make sure to double-check product details, sizes, colors, and any customization options to ensure that your order meets your expectations.
Our team is dedicated to providing excellent customer service and will do our best to address any concerns or issues that may arise. We appreciate your understanding of our policy and trust in the quality of our products.
Please note that our Return and Refund Policy does not apply on the Universal Token.